Sunday, August 22, 2010

Does Chevy provide a rental car when something happens to your new car?

I bought my 2007 Chevy Equinox last year and its dead, We had 2 companies come and try to jump it and it wont work, it says battery is full. So something else is wrong. Do you know if Chevy provides a car for us in the meantime? Or will it cost us to get a rental?Does Chevy provide a rental car when something happens to your new car?
i would say yes.. call roadside assistance have them tow it to the nearest Chevy dealer, they should provide you with a loaner, cause it will most likely take them more then 24 hours to fix the vehicle if they need to order a part.. but yes I'm pretty sure they will supply you with a rental..Does Chevy provide a rental car when something happens to your new car?
The dealer where you bought the car may provide you with a rent car, if the repair is 1- under warranty, 2-will take longer than one day to fix, 3-it (the rent car) is provided for in the warranty. Most dealers won't provide a rent car, until they find out what is wrong with yours. so the work load in the shop is also a factor in all of this. Now the as far as the battery, for some reason. Most batteries that come in new cars only last about two years. Don't ask me why, but that seems to be the norm. The little green dot can be bright as it can be, but that doesn't mean that it is any good. Only a load test can confirm that. You may get them to warranty it, but your going to have to raise h#ll about it. Good Luck
I doubt Chevrolet is going to send you anything more than a letter apologizing for the inconvenience. The dealer where you bought it should give you a loaner and come get it to fix it. It's a 2007, so it does have a warranty. Not all dealers will do that, but it's worth a shot.





EDIT: Forgot to mention this. Check the ground to the frame member from the battery. They are known to work loose on some GM vehicles.
if its under warranty
the chevy dealership should back it up by giving you a rental car if they don't, raise a fuss till they give you one
Equinox will be discontinued in the future!! You are not the only one with problems. I hate selling Equinox because they are not reliable vehicles and I hate lying to the customers when they want to test drive.





You vehicle should still be under warranty. Something you need to fight. Enterprise should be able to help you out with a rental. maybe not even pay full price. bcuz otherwise, what is warranty for.
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