Allstate car insurance providing rental cars for accident?

My girlfriend was in an accident on Friday where a girl made an illegal left hand turn out of a bank and my girlfriend was going straight on the road and they collided. Now the police report has it down as the other girls fault but when we call her insurance company they told us all they do is reimburse you. What if you don鈥檛' have the money to rent a car or even a credit card? Is there anything that I could do that by law make them pay? I live in New York (Long Island). Allstate was not helpful at all. Also you can not drive with the air bags deployed but is it illegal to drive the car if you had the air bags removed and not replaced yet.Allstate car insurance providing rental cars for accident?
In my experience the insurance companies have always just reimbursed me. Sorry. But then, I was the one at fault, so seems to me if she's not at fault they would be more accomodating. But that is the way it normally goes, reimbursement.Allstate car insurance providing rental cars for accident?
Now im not trained in the laws of NY, but for the states that I am trained in. It is always common for the insurance company of the person at fault to tell the other person that if they get in an accident, and need a rental, and if you get one. Pay for it up front, and keep the receipt for there adj to review for reimbursement. They usally do this until they talk with there insured, and review all the facts. To determine that there insured is 100% liable. If its a case where there able to determine that there insured is at fault right away, then they should be able to set u up with a rental auth. Insurance companies have no say in what rental companies require for a deposit, and most rental companies want a cred card for a deposit on the veh, which would be refundable when veh is returned. Insurance companies will pay the actual veh,and taxes when they give the auth, or if they reimburse you, but not for deposit. Some rental companies will allow you to use a debit card for the deposit, but then they usally will want around like1-250 deposit. Some run credit checks.
Allstate has not finished their investigation of the accident. The adjusters will use the police report but the police do not determine who is at fault for an accident, they adjuster do. Allstate is not going to tell you they will pay for a rental car until their investigation of the accident is complete. See if your girlfriend has that coverage on her own insurance policy. They would pay for a rental. Allstate does not need to be helpful to your girlfriend, she is not one of their customers. Also, you may want to call your own insurance agent and find out about state laws. Some states have comparative negligence laws where every driver is assigned a percentage of the blame in the accident.